Experience 02 · Dental Clinic
One Customer. Multiple Channels. One Connected Experience.
A patient calls the clinic to book, reschedule, or cancel an appointment. The voice assistant handles the request, and the customer information is created or linked in the clinic’s business system. Later, the same person can continue on WhatsApp to request a quote for a service.
Your customer can change channels without starting the conversation from scratch.
Read what the walkthrough shows
The walkthrough shows a patient calling the clinic and speaking with the voice assistant, alongside the clinic’s website and its list of services. The assistant handles the appointment request, and the patient’s details are created or linked in the clinic’s business system.
The connected journey
On the phone
The assistant handles one request:
- Book an appointment
- Reschedule
- Cancel
Later, on WhatsApp
Live now
Try the Connected Journey Yourself
The voice assistant and WhatsApp are live. Call the clinic first, then continue on WhatsApp, just as a patient would.
Use the same phone number for the call and for WhatsApp, so both are linked to one customer record.
1 · Call the voice assistant
Call (833) 231-1235Toll-free from the US and Canada. Standard rates may apply from other countries.Things to say
- I’d like to book a cleaning and preventive visit.
- Can I move my appointment to another day?
- Please cancel my appointment.
2 · Continue on WhatsApp
Message on WhatsAppOpens WhatsApp (+91 76205 77625).Things to say
- Can I get a quote for a crown?
- How much is a cleaning and preventive visit?
What Could This Look Like for Your Business?
Tell us where enquiries slow down, tasks repeat, or information gets disconnected. We’ll help you explore a practical way forward.
