Privacy Policy

1. Information We Collect

AMSGEN may collect the following types of information:

• Name
• Business/company name
• Email address
• Phone or WhatsApp number
• Information submitted through the Automation Assessment
• Business challenges, goals, communication channels and automation requirements voluntarily provided
• Information provided when contacting AMSGEN or booking a consultation
• Basic technical information such as browser/device information, pages visited, referral information, IP address, approximate location derived from IP, and website usage information where applicable

2. How We Use Information

Information we collect may be used to:

• Provide AMSGEN services
• Generate Automation Assessment results
• Prepare automation recommendations and reports
• Respond to enquiries
• Schedule consultations
• Understand business requirements
• Maintain customer/prospect records
• Improve the website and services
• Analyze website usage
• Provide relevant communications where consented to or otherwise permitted
• Maintain website/system security
• Meet applicable legal obligations

3. Automation Assessment

Responses submitted through the Automation Assessment, along with any contact information provided, may be used to identify potential automation opportunities and provide recommendations relevant to your business.

Any estimates regarding automatable time, savings, performance or other potential outcomes shown in the assessment are indicative only. They are not guaranteed results or a guaranteed return on investment.

4. AI and Automated Processing

AMSGEN may use AI and automated systems to assist with:

• Assessment reports
• Business requirement summaries
• Recommendations
• Workflow automation
• Customer communications

Where used, appropriate third-party technology providers may process information on AMSGEN’s behalf as part of delivering these features.

5. Service Providers

AMSGEN may use third-party providers to support its website and services, including for:

• Website hosting
• Appointment scheduling
• CRM
• Email delivery
• Workflow automation
• Analytics
• Cloud infrastructure
• AI services
• Communications

Some providers may process information outside Canada, and information may therefore be subject to the laws of those jurisdictions.

6. Cookies and Analytics

Cookies or similar technologies may be used for website functionality, analytics, preferences and embedded third-party services. For details, see our Cookie Policy.

7. Marketing Communications

Marketing communications are sent only where consent has been provided or otherwise permitted by applicable law. You can unsubscribe from marketing communications at any time.

Requested service communications — such as your Automation Assessment results or a booking confirmation — are separate from optional marketing communications and are not affected by unsubscribing from marketing.

8. How We Share Information

AMSGEN does not sell personal information.

Information may be shared:

• With service providers who support our website and services
• When necessary to deliver a service you have requested
• With your consent
• To protect our legal or security interests
• Where required or permitted by law

9. Data Retention

Personal information is retained only as long as reasonably necessary for the purpose for which it was collected and to meet applicable business or legal requirements, after which it may be securely deleted or anonymized.

10. Security

AMSGEN uses reasonable administrative, technical and organizational safeguards to protect personal information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Subject to applicable law, you may request:

• Access to your information
• Correction of inaccurate information
• Information about how your information is used or disclosed
• Withdrawal of consent, where applicable
• Deletion of your information, where appropriate

12. Consent

Personal information is collected, used and disclosed for the purposes communicated in this policy or at the point of collection. Where required, we will request additional consent before using information for a new purpose.

13. Third-Party Services

Our website may link to or embed third-party services, such as scheduling tools. These services have their own privacy practices and policies, which we encourage you to review.

14. Children’s Privacy

AMSGEN primarily provides business services and does not knowingly intend to collect personal information from children.

15. Changes to This Policy

This policy may be updated from time to time as AMSGEN’s services, technology or legal requirements change. Changes will be reflected by updating the “Last updated” date at the top of this page.

16. Contact

AMSGENToronto, Ontario, Canada
Email: mohammed.k@amsgen.ai
Website: amsgen.ai